COVID-19 Information page

Updated April 16,2020

Dear Customer, We will re-open Monday April 20, 2020 at 9:00 am. We have been Included as an “Essential Business” by the Mayor’s office, which allows us to open for Essential Business Transactions only. We will not be selling in our showroom during the “Safer at Home” is still in Effect.  We are constantly working in our website to allow selling through online. During the “Safer at home ” orders we will be operating with minimum staff, and with new Temporary business hours of Monday Through Friday From 9am to 6pm, closed Saturdays, Sundays, and Holidays. Please read the following if you will be visiting us during this crisis.

Face Covering

We will required that you wear some sort of Face Covering, during your visit. This includes
* Face Mask
*Bandana
*Scarf
Or any sort of covering, that covers the mouth and nose.

Physical Distance

Please maintain 6 Feet apart from any other customer during your visit. We will be marking spaces inside the store for your convenience. Also we will be helping 4 customers at a time. Only customers will be allow inside for the time being.

Feeling Sick?

If you feel sick, or are you showing flu-like symptoms? Please stay home and give us a call. We have options for our sick customers, including payment through online for renewals.

Spanish

Estimado Cliente, estaremos re-abriendo el Lunes Abril 20, 2020 a las 9:00am con un nuevo horario especial durante esta crisis. Nuestro horario especial es, de Lunes a Viernes de 9am- 6pm, cerramos: Sabados, Domingos y días festivos. Si piensa visitarnos durante estos tiempos, requerimos que use cubre boca, bufandas o mascarias. Si esta enfermo/a o tiene síntomas de tos, estornudo, o tiene fiebre, quédese en casa y llámenos ya que tenemos opciones para extender su prestamos por medio de pago por internet.

Coronavirus (COVID19) Information page (updated: March 31, 2020)

ENGLISH 

Dear Valued customer, To comply with Local and State government orders of “Safer At Home” “Shelter In Place” Due to COVID-19 (Coronavirus), we will be temporarily closed from March 21,2020 to April 19,2020. We have sent a bulk text message to the customers who have given us their mobile phone number on March 18 to alert them of the government orders to closed, We will remain open for regular business up until March 20,2020 at 6pm, so that you may have time in case you wish to redeem (takeout) or extend your loan/s during time, We will open for regular business on April 20,2020.  Please rest assure your pawn items are SECURED and INSURED. If you have pawn items that have expired during this time, we will extend it for the time we are closed. If you have received a FINAL notice from us, we will also be extending the time and give you additional 10 days from when we re-open,  and you WILL NOT lose your item/s. 

Also if you have any active layaways, we will extend the due date for the time we are closed. Your layaways are also safe and insured.

Initially we were planning to re-open on April 6, but the government orders have prevented us from re-opening on April 6, and therefore have to follow the law and stay close until April 20,2020. We hope you understand that we are simply complying with the government orders. 

You may stay in communication with us through text message, but responses may take up to 24 hours, as we will have limited personnel answering the messages. Personnel will be answering remotely, and will not have access to the store.

please txt:(323) 205-6475 or you may also call us (323) 306-0248   to leave us a message, but please note, we will not be at the store to answer until after we re-open. If you need a quick reply, its best to txt us during this crisis. 

We are constantly monitoring and getting updates from the Government officials website’s and the CDC (Center for Disease Control),  with the latest on this Pandemic. Please continue to visit us online for any updates. 

The following link is from the City of Los Angeles Coronavirus official website. Click the following link for updates on our city’s official coronavirus updates. website: https://corona-virus.la 

ESPANOL

Estimado Cliente,

La salud de nuestros clientes, empleados y sus familias son de suma importancia, y para poder seguir las ordenes Federales, Locales y de los departamentos de salud, hemos decidido cerrar temporalmente de apartir Sábado, Marzo 21, 2020, hasta Domingo Abril 19, 2020. Y vamos a reabrir con horario regular el Lunes Abril 20, 2020 alas 9:00 am. Durante este periodo de tiempo este seguro que sus artículos en empeño están en buenas manos y asegurados. Si tiene algún articulo que se venza durante este periodo de  tiempo cerrado, le vamos a otorgar una extensión hasta el día que estemos abiertos. Si le llego una carta con aviso FINAL durante este periodo que estemos temporalmente cerrado, le vamos a extender adicionalmente el tiempo que estemos cerrados sin preocupación de PERDER SU ARTICULO(S). Si necetita redimir/sacar sus articulos de empeño por favor puede hacerlo antes o despues de el periodo de tiempo que estemos temporalmente cerrados. MANTENGA ESTO PRESENTE, el poder redimir/sacar “despues” es solamente en prestamos que estubierón activos hasta el comienzo de el periodo que estuvimos cerrados.

Si tiene un apartado, igual le daremos tiempo adicional por el tiempo que vamos a estar cerrados.

Vamos a seguir informandole cualquier cambio por medio de texto y aquí en nuestra pagina de internet. Se puede comunicar con nosotros durante el cierre por medio de texto al (323) 205-6475. respuestas de mensajes pueden tomarse hasta 24 horas. Tenga en mente que ningún trabajador tiene acceso a la tienda, por el tiempo del cierre. 

Si hasta el momento no nos ha dado su numero de teléfono porfavor envíenlo por text con su nombre y apellido para actualizarlo en su cuenta, el numero es texto: (323) 205-6475 o tambien nos puede llámar después que hemos abierto al (323) 306-0248 .

Nosotros estamos monitoriando constantemente para tener las ultimas noticias del centro de control de enfermedades CDC y nuestro gobernador con lo ultimo de la epidemia COVID-19, puede seguir hasta el momento información de la ciudad de Los Angeles si hace click a: https://corona-virus.la

Esperamos que nos comprenda la gravedad de la situación. Pero si todos hacemos nuestra parte de seguir los consegos de los expertos, pronto todo regresara a su normalidad y podremos decir que vencimos a esta terrible pandemia. Nuestro equipo les desea lo mejor,